CUSTOMER CARE

Crumbleberry are committed to providing exceptional customer service and set clear standards for customer care.  We work within a set of principles that benefit our customer and staff, work collaboratively, embrace challenge, innovate everday and work smarter.

We will comply with all legal standards, statutory and other obligations, customer policies and best practice, where required, reasonably possible and relevant to the activities in which we operate.

PRIVACY & SAFETY

Privacy Policy
INTRODUCTION

Crumbleberry Ltd respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website at https://crumbleberry.co.uk (regardless of where you visit them from) and when you use our services and tell you about your privacy rights and how the law protects you.


Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.

1. Important Information and Who We Are

Purpose of this Privacy Notice
This privacy notice aims to give you information on how Crumbleberry Ltd collects and processes your personal data through your use of its website at https://crumbleberry.co.uk website when you fill in an enquiry form.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller
This privacy notice is issued on behalf of Crumbleberry Ltd so when we mention “Crumbleberry Ltd”, “we”, “us” or “our” in this privacy notice, we are referring to Crumbleberry Ltd who is responsible for processing your data. Crumbleberry Ltd is the controller and responsible for the website at https://crumbleberry.co.uk, and for the services we provide as described on it.
We have appointed a Data Protection Officer who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Data Protection Officer using the details set out below.
 
Contact Details

Full name of legal entity: Crumbleberry Ltd
Data Protection Officer: Lorraine Booth
E:mail Address dataprotection@crumbleberry.co.uk
Postal address: Unit 46, Acorn Business Centre. Balme Road. Cleckheaton. BD19 4EZ
Telephone Number:  01274 270405

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the Privacy Notice and Your Duty to Inform Us of Changes

The data protection law in the UK will change on 25 May 2018. Although this privacy notice sets out most of your rights under the new laws, we may not yet be able to respond to some of your requests (for example, a request for the transfer of your personal data) until 25th May 2018 as we are still working towards getting our systems ready for some of these changes.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.


PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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